If you want to return a product, use the added return form. Fill this in and put your product in the package. Here you will also find the return address, write it in the address bar of your package.
Exchanging clothing is allowed up to 7 days after purchase, other products up to 14 days after purchase. In the original packaging and at least with the cards and labels still on and without traces of use. Kites and bars unrolled.
If purchased in the store return with the receipt. If you have ordered the product online, you will receive the purchase price, minus the shipping costs.
If you have received an incorrect package by mistake please contact us by email to firstname.lastname@example.org
The return of products is your responsibility, we, therefore, recommend to insure the package against damage or loss.