Your privacy

Your privacy is important to us. We greatly appreciate the trust you have in us. That is why we protect every personal information you provide to us. This document describes if and how we use and process your personal information if necessary.

You can also find information about how to contact us if you have questions about personal information. may occasionally update the Privacy Statement, so visit this page regularly to stay informed. If you do not agree with these Privacy Terms, then you must stop using our services.

What personal information do we use?

When you place an order, you will be asked for your name, address, telephone number, e-mail address and payment information.

Why does collect and use your personal information?

Orders: First of all, we use your personal information to complete your online order.

Customer service: We have a customer service that is always ready for you. The
information we have from you allows us to respond when you need us.

Reviews: We use your contact information to make an invitation to write a review. This allows other kite surfers to be helped in determining a suitable product or service.

Marketing activities: We also use your information for marketing activities, as is
allowed according to the law. For instance:

When you place an order or use our service, we may use your contact information to send news or similar offers to you. With your permission, we can also send other newsletters via e-mail. This happens max 2 to 3 times a month. You can unsubscribe at any time for marketing communication via the link “Unsubscribe” in every newsletter.

Other communication: There may be other times when we can get in touch with you via e-mail, post, telephone or by SMS/whatsapp. This depends on the contact information that you share with us. There may be a number of reasons for this:

We may have to respond to requests or questions you have sent us. Or because we think we miss important information when ordering. We think this service is useful because it enables us to supply a suitable product or service with your request.

If you use our services, we can send you a survey or invite you write about your experience with Kitesurfshop.

We can also send you other information related to your order, or service purchase, such as how you can contact Kitesurfshop if you need related help.

Improving our services: Finally, we use personal information analytical purposes, to improve our services, to the user experience

improving and improving the functionality and quality of our services.

How do we use social media?

We use social media to promote, improve and facilitate our own services and those of our partners. There are social media plugins on the and website.

When you click on one of the buttons and you register with your social media account, you will

information shared with your social media site and possibly shown on your social media profile,

so that it can be shared with others in your network.

How does Kitesurfshop share your information with third parties

Not, unless necessary to help you with a question, product or order and provided you expressly consent to this.

Do you have any questions about this? Mail to

Contact Us

We're not around right now. But you can send us an email and we'll get back to you, asap.

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